Privacy Policy

Introduction

At SSH.AC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect the following types of information:

Personal Information

• Name and contact details (email address, phone number)
• Billing information and payment details
• Account credentials
• User preferences and settings

Usage Information

• Connection logs (IP addresses, session duration, bandwidth usage)
• Service usage statistics
• Device information (browser type, operating system)
• Performance data and error reports

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing payments and billing
• Improving and personalizing user experience
• Communicating with you about service updates and offers
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage logs are retained for a maximum of 30 days for security and troubleshooting purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive information
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular security training for our staff

Data Sharing and Third Parties

We may share your information with the following third parties:

• Payment processors to facilitate transactions
• Cloud service providers that host our infrastructure
• Analytics providers to help us improve our services
• Legal authorities when required by law

We require all third parties to respect the security of your data and to treat it in accordance with the law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict or object to our processing of your data
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, sending you a direct notification.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [email protected]
Address: SSH.AC Data Protection Office, 123 Security Street, Server City, SC 12345